Search results for "international esourcing"
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A Dynamic Life-cycle Model for the Provisioning of Software Testing Services: Experiences from A Case Study in the Chinese ICT Sourcing Market
2011
ICT-enabled international sourcing of software-intensive systems and services (eSourcing) is a powerful strategy for managing businesses more effectively. China is becoming a superpower for eSourcing service provisioning, but most Chinese providers are small or medium-sized and leverage the mediated eSourcing model, delivering services to foreign ICT clients that interface with end-clients onshore. This model restricts the providers to low-value projects. This paper probes eSourcing of software testing services within the Chinese market. Testing is studied for two reasons. First, testing is one of the best ICT services, small- and medium-sized providers can provide to develop domain and tec…
Best practices for International eSourcing of Software Products and Services
2008
This paper analyzes how the information and communications technology-supported international eSourcing of software products and services (IeS) can be effectively executed. The extant literature falls short of providing a systematic and detailed enough set of best practices to guide IeS. This paper presents best practices for IeS to facilitate further research, and to help managers and other stakeholders to understand, execute, and proactively improve and manage international eSourcing. The practices emphasize the need to establish and enact rigorous, mature, and quantitatively managed eSourcing life- cycles in order to transcend temporal, geographical, social, technical, and other boundari…